Shipments and returns

Carriers and Delivery Time

Shipments are usually made by DHL or UPS air-courier under a special rate (freight cost is paid by the customer) by worldwide express service. For most of the destinations worldwide, the delivery time is 1 to 2 working days. For high volume orders, we are also able to look for the best price available and confirm any options with you prior to shipment for confirmation.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page, you will be shown the exact cost of shipping.

 

Order Tracking

A tracking number is always provided by e-mail as soon as your order is shipped by our representatives.


Back Orders

If one or more items is not available at the time of the order processing, we may ship your order partially only after having your confirmation and approval of any extra charges. When the remaining items become available, the rest of your order may be shipped. By that time this may be added together with a new order, otherwise you will be charged additional shipping costs.